Estimate cost
Grow · direct customer communication

Reach customers before your competitors do.

Branded SMS alerts, promotional campaigns and automated WhatsApp conversations, all from one platform, connected to your store.

WhatsApp API
98% SMS delivery · Teleseen Live within 48 hours of onboarding
SMS marketing

Three kinds of SMS that drive results.

98% open rate, read within minutes. No other channel comes close to SMS for immediate reach.

Transactional

Automated alerts triggered by customer actions, always timely, always relevant.

  • Order confirmed & dispatched
  • Delivery tracking updates
  • Payment receipts
  • Return & refund notices

Promotional

Reach your entire customer base instantly with targeted campaigns.

  • Flash sales & limited offers
  • New product launches
  • Seasonal campaigns
  • Re-engagement

OTP & verification

One-time passwords for login and checkout. Secure, fast, reliable.

  • Login verification codes
  • Checkout OTP
  • Account security alerts
  • Two-factor authentication
WhatsApp Business API

Your brand inside the world's favourite chat app.

A verified business account, your brand name as the sender, and automated conversation flows that still feel personal.

Verified green tick

Customers see your brand and badge, not a random number.

Automated order updates

Confirmed, packed, dispatched, delivered, every stage.

Broadcast campaigns

Rich media, PDFs and buttons to opted-in customers.

Two-way service chat

Customers reply and get answers in the app they already use.

How we set it up

From setup to first send in days

We handle every technical step. You focus on your business.

  1. STEP 01

    Account setup & verification

    Sender ID registration and the full WhatsApp Business API approval with Meta.

  2. STEP 02

    Platform integration

    Connected to Shopify, WooCommerce or your custom platform via API or webhook.

  3. STEP 03

    Template creation

    We write and approve transactional, promotional and bot templates.

  4. STEP 04

    Launch & reporting

    Go live and track delivery, open rates and campaign performance.

98%

SMS delivery rate with a custom sender ID, set up in three weeks.

BeforeCustomers calling to check order status, overwhelming support at peak hours.
AfterAutomated confirmation, dispatch and delivery SMS. Support calls dropped significantly.
FAQ

Common questions

SMS and WhatsApp for ecommerce, answered.

Do you handle WhatsApp Business API approval?
Yes. We manage the full Meta verification and onboarding process. This typically takes 3–5 business days once your business documents are submitted.
Is there a minimum send volume for SMS?
No minimum. We scale from 100 messages a month to 100,000+. Pricing is volume-based and we'll recommend the right plan for your business size.
Can we personalise messages with customer names?
Yes. Messages support dynamic variables: customer name, order number, product details, delivery date and any field from your order data.
Which ecommerce platforms do you integrate with?
Shopify, WooCommerce and any platform with a webhook or API. We also build custom integrations for bespoke systems.
Do I need my own sender ID?
We set up a branded sender ID for your business. It's included in our SMS onboarding.

Start reaching customers where they actually look.

Setup takes days, not weeks. Your first campaign can go live within 48 hours of onboarding.

WhatsApp
Free consultation

Tell us about your project

Three quick steps. We reply within 24 hours, no pressure, no obligation.

What do you need? (pick any)
Pick at least one so we can route you to the right person.
Please add your name.
Please add a valid email.
A line or two helps us prepare.

We save your request for our team, then open it in WhatsApp so you can send it straight to us.

You're all set

Hit send in WhatsApp and we'll be in touch within 24 hours.